Training Syllabus


PUBLIC TRAINING PROGRAMS – COMPLETE SYLLABUS OVERVIEW

All programs are delivered as scheduled Public Training sessions conducted onsite. Each program combines structured theoretical explanation, real-world case discussion, and practical implementation guidance. Certification programs include exam preparation support and practice questions.

GOVERNANCE, RISK & COMPLIANCE

CISA – Certified Information Systems Auditor

Description
This program prepares participants to understand, perform, and manage IT audit engagements in alignment with global ISACA standards.

Training Objectives

  • Understand risk-based IT auditing principles

  • Evaluate governance and internal control structures

  • Prepare effectively for the CISA certification examination

Detailed Topics

  • Information System Auditing Process

  • IT Governance and Management

  • Systems Acquisition, Development and Implementation

  • IT Operations and Business Resilience

  • Protection of Information Assets

  • Audit evidence, sampling techniques, reporting

  • Domain-based exam practice and analysis

Training Prerequisites
Basic understanding of IT processes and internal controls is recommended.

CISM – Certified Information Security Manager

Description
Designed for professionals responsible for managing, designing, and overseeing enterprise information security programs.

Training Objectives

  • Develop information security governance capability

  • Align security strategy with enterprise risk management

  • Prepare for the CISM certification exam

Detailed Topics

  • Information Security Governance

  • Information Risk Management

  • Security Program Development and Management

  • Incident Management and Response

  • Security metrics and performance monitoring

  • Practice exam discussion

Training Prerequisites
Experience in information security or IT management is recommended.

CRISC – Certified in Risk and Information Systems Control

Description
Focuses on enterprise IT risk identification, analysis, mitigation, and monitoring.

Training Objectives

  • Identify and assess IT risks

  • Design and evaluate risk response strategies

  • Prepare for CRISC certification

Detailed Topics

  • Governance and Risk Framework

  • IT Risk Assessment Methodology

  • Risk Response and Control Design

  • Risk Monitoring and Reporting

  • Case-based scenario exercises

Training Prerequisites
Basic knowledge of IT risk and control environment.

CGEIT – Certified in the Governance of Enterprise IT

Description
This program strengthens enterprise IT governance leadership and strategic alignment capability.

Training Objectives

  • Understand governance frameworks

  • Align IT strategy with business objectives

  • Prepare for CGEIT certification

Detailed Topics

  • Governance of Enterprise IT

  • Strategic Management

  • Benefits Realization

  • Risk Optimization

  • Resource Optimization

  • Governance performance measurement

Training Prerequisites
Managerial or supervisory experience in IT is recommended.

CDPSE – Certified Data Privacy Solutions Engineer

Description
Develops capability in implementing data privacy governance and technical solutions.

Training Objectives

  • Understand privacy governance principles

  • Design privacy architecture solutions

  • Prepare for CDPSE certification

Detailed Topics

  • Privacy Governance Framework

  • Privacy Architecture

  • Data Lifecycle and Protection Controls

  • Privacy Risk Assessment

  • Regulatory alignment

Training Prerequisites
Basic understanding of data management concepts.

COBIT

Description
Provides comprehensive understanding of enterprise IT governance and management framework.

Training Objectives

  • Understand COBIT principles and components

  • Implement governance and management objectives

  • Align performance management with enterprise goals

Detailed Topics

  • COBIT Framework Overview

  • Governance vs Management Objectives

  • Performance Management

  • Design and Implementation Guide

  • Case discussion

Training Prerequisites
Basic understanding of IT organizational structure.

ISO/IEC 27001:2013

Description
Focuses on implementation and management of Information Security Management Systems (ISMS).

Training Objectives

  • Understand ISO 27001 clauses and requirements

  • Conduct risk assessment

  • Prepare for certification and audit

Detailed Topics

  • ISMS structure and clauses

  • Risk assessment methodology

  • Annex A controls

  • Internal audit and management review

  • Documentation requirements

Training Prerequisites
Basic information security knowledge.


ISO/IEC 20000-1 – IT Service Management System

Description
This program provides a comprehensive understanding of ISO/IEC 20000-1 requirements for implementing and maintaining an IT Service Management System (ITSMS).

Training Objectives

  • Understand ITSMS structure and requirements

  • Implement service management controls

  • Prepare for certification or audit readiness

Detailed Topics

  • Overview of ISO/IEC 20000 framework

  • Service management system requirements

  • Service design and transition

  • Service delivery and operational control

  • Performance evaluation and continual improvement

  • Documentation and compliance

Training Prerequisites
Basic knowledge of IT service management concepts.

ISO 22301 – Business Continuity Management System

Description
Focuses on implementing and maintaining Business Continuity Management Systems (BCMS).

Training Objectives

  • Understand BCMS principles

  • Conduct business impact analysis

  • Develop continuity and recovery strategies

Detailed Topics

  • Context and leadership requirements

  • Risk assessment and business impact analysis

  • Business continuity strategy development

  • Incident response planning

  • Testing and exercising continuity plans

  • Performance evaluation and improvement

Training Prerequisites
Basic understanding of organizational risk management.

ISO/IEC 38500 – Corporate Governance of IT

Description
Provides understanding of principles and models for corporate governance of IT.

Training Objectives

  • Understand governance responsibilities

  • Align IT strategy with corporate objectives

  • Improve accountability and oversight

Detailed Topics

  • Governance principles and model

  • Responsibility and accountability

  • Strategy alignment

  • Performance and conformance

  • Human behavior considerations

Training Prerequisites
Basic governance or management knowledge recommended.

INFORMATION SECURITY & CYBERSECURITY

CISSP – Certified Information Systems Security Professional

Description
Advanced cybersecurity program designed for professionals managing enterprise security environments.

Training Objectives

  • Master the eight CISSP domains

  • Develop enterprise-level security strategy

  • Prepare for CISSP certification exam

Detailed Topics

  • Security and Risk Management

  • Asset Security

  • Security Architecture and Engineering

  • Communication and Network Security

  • Identity and Access Management

  • Security Assessment and Testing

  • Security Operations

  • Software Development Security

  • Practice questions and exam strategy

Training Prerequisites
Strong foundation in IT and information security recommended.

CCISO – Certified Chief Information Security Officer

Description
Executive-level security leadership program for senior professionals.

Training Objectives

  • Develop strategic security leadership capability

  • Align cybersecurity strategy with business objectives

Detailed Topics

  • Governance and Risk Management

  • Information Security Controls and Audit

  • Security Program Management

  • Security Operations and Metrics

  • Strategic Planning and Financial Management

Training Prerequisites
Management or leadership experience in IT/security recommended.

PROJECT MANAGEMENT

PMP – Project Management Professional

Description
Comprehensive project management certification program aligned with PMI standards.

Training Objectives

  • Understand predictive, agile, and hybrid approaches

  • Strengthen leadership and project delivery capability

  • Prepare for PMP certification exam

Detailed Topics

  • Integration Management

  • Scope Management

  • Schedule Management

  • Cost Management

  • Quality Management

  • Resource and Communication Management

  • Risk Management

  • Procurement Management

  • Stakeholder Engagement

  • Exam simulation and question analysis

Training Prerequisites
Project experience recommended.

CAPM – Certified Associate in Project Management

Description
Entry-level project management certification program.

Training Objectives

  • Understand project management fundamentals

  • Prepare for CAPM certification

Detailed Topics

  • Project lifecycle

  • Process groups and knowledge areas

  • Basic agile concepts

  • Roles and responsibilities

Training Prerequisites
Basic project exposure recommended.

PRINCE2

Description
Structured project management methodology focusing on governance and control.

Training Objectives

  • Understand PRINCE2 principles, themes, and processes

  • Apply PRINCE2 in organizational environments

Detailed Topics

  • PRINCE2 Principles

  • Themes (Business Case, Risk, Quality, etc.)

  • Processes from Starting Up to Closing

  • Tailoring PRINCE2

Training Prerequisites
Basic project knowledge.

Agile Scrum

Description
Agile project delivery framework focusing on iterative development and team collaboration.

Training Objectives

  • Understand Scrum roles and ceremonies

  • Implement agile project practices

Detailed Topics

  • Agile principles

  • Scrum framework

  • Sprint planning and backlog refinement

  • Sprint review and retrospective

  • Agile metrics and performance tracking

Training Prerequisites
Basic understanding of project environments.

PMBOK

Description
In-depth exploration of PMI’s Project Management Body of Knowledge framework.

Training Objectives

  • Understand process groups and knowledge areas

  • Align projects with PMI standards

Detailed Topics

  • Project management processes

  • Knowledge area integration

  • Predictive vs agile approaches

  • Best practices and governance

Training Prerequisites
Project familiarity recommended.


CBAP – Certified Business Analysis Professional

Description
An advanced-level business analysis program designed to strengthen strategic analysis, requirements management, and solution evaluation capability aligned with IIBA standards.

Training Objectives

  • Develop advanced business analysis competency

  • Align requirements with business strategy

  • Prepare for CBAP certification examination

Detailed Topics

  • Business Analysis Planning and Monitoring

  • Elicitation and Collaboration Techniques

  • Requirements Life Cycle Management

  • Strategy Analysis

  • Requirements Analysis and Design Definition

  • Solution Evaluation

  • BABOK-based scenario discussion and exam practice

Training Prerequisites
Experience in business analysis or requirements management is recommended.

BABOK – Business Analysis Body of Knowledge

Description
Comprehensive understanding of the BABOK framework and structured business analysis practices.

Training Objectives

  • Understand BABOK knowledge areas and techniques

  • Improve structured analysis capability

Detailed Topics

  • Knowledge Areas Overview

  • Business Analysis Core Concept Model (BACCM)

  • Requirements classification and modeling

  • Stakeholder analysis

  • Techniques for elicitation and documentation

Training Prerequisites
Basic understanding of business processes.

CDMP – Certified Data Management Professional

Description
Professional-level data management program aligned with DAMA standards.

Training Objectives

  • Understand enterprise data governance structure

  • Improve data quality and architecture capability

  • Prepare for CDMP certification

Detailed Topics

  • Data Governance

  • Data Architecture

  • Data Modeling and Design

  • Data Quality Management

  • Metadata Management

  • Master and Reference Data

  • Data Security and Privacy

Training Prerequisites
Basic knowledge of database or data environments recommended.

DMBOK – Data Management Body of Knowledge

Description
Framework-based program covering global best practices in data management.

Training Objectives

  • Understand DAMA DMBOK framework

  • Align data management processes with governance strategy

Detailed Topics

  • Data Governance

  • Data Architecture

  • Data Storage and Operations

  • Data Integration and Interoperability

  • Data Quality and Metadata

  • Data Security

Training Prerequisites
Basic familiarity with data systems.

SERVICE MANAGEMENT & SUPPORT

ITIL – Information Technology Infrastructure Library

Description
Foundational IT Service Management program aligned with global ITIL practices.

Training Objectives

  • Understand IT service value system

  • Improve service delivery performance

  • Prepare for ITIL certification (if applicable)

Detailed Topics

  • Service Value System

  • Guiding Principles

  • Service Value Chain

  • ITIL Practices (Incident, Problem, Change, etc.)

  • Continual Improvement

Training Prerequisites
Basic IT operations knowledge recommended.

IT Helpdesk

Description
Operational-level program focusing on service desk and user support management.

Training Objectives

  • Improve incident handling capability

  • Strengthen SLA-based service management

Detailed Topics

  • Incident and request management

  • Ticketing workflow

  • Escalation procedures

  • SLA monitoring

  • Communication and user handling

Training Prerequisites
Basic IT support knowledge.

IT Asset Management (ITAM)

Description
Structured program for managing IT assets throughout their lifecycle.

Training Objectives

  • Control hardware and software assets

  • Ensure license compliance

  • Optimize asset utilization

Detailed Topics

  • Asset lifecycle management

  • Inventory control

  • License management and compliance

  • Risk and cost optimization

  • Reporting and governance

Training Prerequisites
Basic IT infrastructure knowledge.

IT Audit

Description
Practical IT auditing program focused on control evaluation and reporting.

Training Objectives

  • Conduct structured IT audits

  • Evaluate internal controls

  • Produce professional audit reports

Detailed Topics

  • Audit planning and scoping

  • Risk-based audit approach

  • Control testing techniques

  • Evidence documentation

  • Reporting and follow-up

Training Prerequisites
Basic understanding of IT processes.

IT Procurement

Description
Program focusing on structured IT sourcing and vendor governance.

Training Objectives

  • Manage procurement lifecycle effectively

  • Reduce vendor and contract risks

Detailed Topics

  • Procurement planning

  • Vendor evaluation and selection

  • Contract negotiation principles

  • Risk and compliance management

  • Performance monitoring

Training Prerequisites
Basic business or operational knowledge.

SOFTWARE TESTING

CTFL – Certified Tester Foundation Level (ISTQB)

Description
Foundation-level software testing program aligned with ISTQB standards.

Training Objectives

  • Understand structured testing methodology

  • Prepare for CTFL certification

Detailed Topics

  • Testing fundamentals

  • Test design techniques

  • Static testing

  • Test management

  • Defect lifecycle

  • Exam simulation

Training Prerequisites
Basic understanding of software development lifecycle recommended.



ISTQB CTAL-TA – Certified Tester Advanced Level (Test Analyst)

Description
This advanced-level software testing program is designed for professionals who perform detailed test analysis, test design, and advanced validation activities. The program aligns with the ISTQB Advanced Level Test Analyst (CTAL-TA) syllabus and prepares participants for the certification examination.

Training Objectives

  • Strengthen advanced test analysis and design capability

  • Apply structured testing techniques in complex systems

  • Improve risk-based testing strategy

  • Prepare effectively for the ISTQB CTAL-TA certification exam

Detailed Topics

  • The Test Analyst’s Tasks in the Test Process
    Risk-based testing, test conditions, traceability

  • Test Techniques
    Advanced black-box techniques
    Specification-based techniques
    Experience-based techniques

  • Testing Quality Characteristics
    Functional suitability
    Usability
    Reliability
    Performance efficiency
    Security testing principles

  • Reviews and Defect Management
    Static testing support
    Defect lifecycle management

  • Test Tools and Automation Support
    Tool selection criteria
    Automation support for test design

  • Exam-oriented scenario analysis and sample questions

Training Prerequisites

  • ISTQB Foundation Level (CTFL) certification is strongly recommended

  • Experience in software testing or QA environment is recommended

TECHNICAL & TOOLS (NON-CERTIFICATION)

Primavera

Description
Project scheduling and control program using Primavera software.

Training Objectives

  • Develop enterprise-level scheduling skills

  • Improve cost and resource tracking

Detailed Topics

  • Work Breakdown Structure (WBS)

  • Scheduling techniques

  • Critical Path Method (CPM)

  • Resource allocation

  • Earned Value Management

  • Progress reporting

Training Prerequisites
Basic project management knowledge recommended.

3D CAD Modeling

Description
Technical program focusing on 3D modeling and design development.

Training Objectives

  • Develop 3D modeling capability

  • Apply CAD tools in engineering or design projects

Detailed Topics

  • 3D modeling fundamentals

  • Sketching and parametric design

  • Assembly and component modeling

  • Rendering basics

  • Practical project simulation

Training Prerequisites
Basic understanding of design or engineering concepts recommended.



ADDITIONAL INFORMATION

For the complete and detailed syllabus of each public training program, including duration and scheduling information, please contact our Sales Team via WhatsApp at +62-838-0838-0001.


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